Delivery Policy
NOTHING SHIPS
Every product is a digital document delivered by email. No physical goods are dispatched and no shipping is charged.
HOW DELIVERY WORKS
Templates
- Order confirmation is emailed immediately on payment.
- Your documents are emailed within one business day of purchase.
Documents drafted for you
- Order confirmation is emailed immediately on payment.
- An intake link is emailed within one business day.
- The draft document is emailed within the turnaround stated on the product page, measured from receipt of complete intake information.
FORMATS
Editable Microsoft Word and locked Portable Document Format (PDF).
IF YOU HAVE NOT RECEIVED SOMETHING
Check your junk or spam folder first. If it is not there, contact us with your order number.
IF YOU NEED A DOCUMENT REISSUED
Documents are sent as email attachments, so your copy stays in your inbox rather than behind a download link that expires. If you have lost it, contact us with your order number and we will reissue it at no cost.